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Members are responsible for ensuring that their staff have the ongoing experience, product knowledge and ability necessary to perform their duties properly and effectively. This includes effective and timely response to customers' queries. BDIA Training Courses are available to assist in this process. Members' staff should possess or be given sufficient dental and/or technical knowledge to be competent to provide information, on the products and services they are selling or promoting, in an efficient manner. As a minimum, all customer-facing staff of Full and Provisional Member companies should have attained the BDIA Certificate: Introduction to Dentistry or equivalent training before completion of two years of employment with a Member. Details of the training records of relevant personnel shall be provided to the Association on request.
Please upload your last 3 years' accounts. If audited please upload your last 3 years' audited accounts.
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