The BDIA Certificate:
Introduction to Dentistry
Developed by specialists, The BDIA Certificate: Introduction to Dentistry delivers benchmark training standards within the dental industry.

2296
Students & Counting
Michael Carter
Dental Equipment Sales Executive
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Education & Training for the Dental Industry
The BDIA Certificate: Introduction to Dentistry is a benchmark training resource for the dental industry.
It provides 20 hours of verifiable CPD and is ideal for non-clinical staff in customer-facing roles, such as sales, marketing, customer service, reception, and management at dental surgeries.
The course offers a fast-track to understanding the industry and profession, covering the basics of dentistry, dental equipment, and the work of the dental team.
The certificate is suitable for both self-learning and supervised training, and is available to BDIA members and non-member companies alike.

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See what the BDIA Certificate: Introduction to Dentistry course offers


The best course for non-clinical staff in customer facing roles.
Fast-track your understanding of the industry and attain the fundamental knowledge of the dentistry profession. This course is perfect for:
Sales & Marketing
To excel in dental sales and marketing, grasp dentistry basics to connect well with clients, tailor strategies, and foster stronger bonds with them. Knowledge ups your patient acquisition and retention rates.
Customer Service
Excellent customer service is vital for success in dentistry. It helps customers have a positive experience and return for more. Communicate effectively, and with confidence by providing accurate information without hesitation.
Management
Enable your management team to enhance their proficiency in overseeing dental teams. Equip them with the foundational knowledge of dentistry to navigate and manage their team's workflow more effectively.
Receptionists
This training programme helps dental receptionists by providing the knowledge to handle inquiries and appointments effectively. It covers all the essential knowledge that is needed for a dental practice receptionist to communicate confidently with customers regarding treatments and procedure enquires.
See what these business leaders have to say about the BDIA Certificate: Introduction to Dentistry
Dean Hallows
Gail Vernon
Daniel Davis
Dean Hallows
Gail Vernon
Daniel Davis
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11 Self-learning course modules
Module 1Introduction to Dentistry
This module gives an overview of how dentistry is delivered to the population of the UK, the clinicians, and others who are involved.
Module 2Oral & Dental Anatomy
This module provides the basic underpinning knowledge of dental anatomy, physiology, terminology and dental charting.
Module 3Oral & Dental Disease
This module describes the most common oral diseases and conditions and discusses methods of prevention.
Module 4Oral Hygiene
This module describes a range of oral hygiene aids, uses and how patients can ensure they are utilising the right methods to meet their needs.
Module 5Diagnosis & Radiotherapy
This module describes the process of an oral examination and the equipment used in oral radiography.
Module 6Restorative Dentistry
This module describes the disciplines of restorative dentistry, as well as the development of dental materials used.
Module 7Dental Technology & Laboratory Procedures
In this module you will understand the skilled nature of the work of dental technicians and the various stages in lab procedures.
Module 8The Dental Environment & Equipment
In this module you will understand the dental environment, surgery design and functions of dental equipment.
Module 9Infection Control in Dentistry
In this module you will understand the need for infection control, standard precautions and the laws relating to cross-infection.
Module 10Minor Oral Surgery, Anaesthesia & Sedation
This module describes the various minor oral surgical procedures that may be performed and the use of oral sedation.
Module 11Implant Dentistry
This module describes dental implants, how the treatment works and the clinical indications dental implants are appropriate.

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Examinations
Students who enrol in the BDIA Certificate: Introduction to Dentistry course will have two years to study before taking the 90-minute multiple-choice final exam.
The exam covers all 11 modules, and students must score at least 60% to pass, with a Distinction awarded for scores of 80% or higher.
A digital certificate will be emailed to those who pass, while those who fail can re-sit the exam at a cost of £75 for member companies and £160 for non-member companies.
Exams are available on demand after completing all 11 course modules.
Enrol Today
The BDIA Certificate: Introduction to Dentistry is a benchmark training resource for the dental industry. Don’t delay your development, enrol today.

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