Charlotte reveals how the BDIA Certificate: Introduction to Dentistry has benefitted her.

Charlotte reveals how the BDIA Certificate: Introduction to Dentistry has benefitted her.


Charlotte passed the BDIA Certificate: Introduction to Dentistry and shared with us her positive experience on how the programme has “provided her with a great amount of new knowledge to help her in her role and career”. 

Charlotte is the Head of Exhibitions at FMC, a long-standing BDIA member company, that uses the BDIA Certificate: Introduction to Dentistry programme to provide their employees with the essential training and knowledge that is needed to work in the dental industry.

For members who are unfamiliar with the programme, we have included further information & FAQs in the body of this email, along with business leader testimonials.

BDIA Certificate: Introduction to DentistryFAQs

Who is it for?Worth 20 hours of verifiable CPD, the BDIA Certificate Introduction to Dentistry is an ideal learning resource for anyone in the dental industry who does not come from a clinical background; for example, customer facing staff at companies including the sales teams, customer services staff, marketing departments and managerial staff, as well as receptionists and practice managers at dental surgeries. The course is designed to fast track knowledge and understanding of the industry and profession, giving students an insight into the basics of dentistry, dental equipment and an appreciation of the work of the dental team.

How & what will I learn?The BDIA Certificate: Introduction to Dentistry consists of 11 self-learning online & on-demand digital modules, ranging from a general introduction to the profession and industry to an oral anatomy overview through to oral surgery, laboratory procedures, infection control and implants. Students will be tested on all 11 modules in the final online exam.

Is there a deadline to complete the programme?Upon enrolment, students will have up to two years to study the BDIA Certificate: Introduction to Dentistry course before they sit the final exam.

How long does it take to complete the programme? On average, students usually take anywhere between 4 weeks – 5 months to complete the 11 modules and pass the final exam. However, every student is different and learns at a different pace. Course completion times depend on how much the student dedicates to studying and their current level of knowledge. For example, someone from a dental nursing background would likely pass the course quicker due to their base knowledge.

Can I pick and choose modules, or do I have to study the complete programme to pass?All modules must be completed to achieve a pass or distinction and receive the certification of passing the programme.

How will I be assessed? The exam is online and in a multiple choice format. Students have 90 minutes to complete it. In the latest version of the course, there are 11 modules to study. Students will be tested on all 11 modules.

Students are required to achieve 60% to pass the exam. A distinction grade will be awarded to those who achieve 80% or more.

Examinations are taken on an on-demand basis. When all 11 course modules are completed, the final online exam will unlock.

What happens if I fail the final exam?Those who fail to pass can re-sit the exam at a cost of £75 for member companies and £160 for non-member companies but will not be able to achieve a distinction.

Do I get a certificate?Immediately after passing the final exam, your certificate will be available to download.How much will it cost?The programme starts from £350 + VAT per student, but we offer up to 25% off for multiple enrolment purchases.

For any further questions, please email

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